Shipping policy

At The Cute Bar, we carefully prepare every order with love. 🎀 Since many of our products are personalised, please allow us some time to create and pack your order.

1. Order Processing

Orders are generally dispatched within 2–4 working days after the order is placed.

For personalised products, processing time may vary slightly depending on the product and the number of orders we are handling.

2. Delivery Time

Once your order has been dispatched, delivery generally takes around 5–6 working days, depending on your location and the courier service.

Please note that delivery timelines are estimates and may vary due to courier delays, weather, holidays, or other circumstances beyond our control.

3. Tracking

Once your order is dispatched, you will receive the available tracking details so you can follow your package.

4. Urgent Orders 💌

Need your order by a specific date?

Please contact us before placing your order through Instagram or email. We'll do our best to accommodate urgent or early-delivery requests, depending on your location and our current processing capacity.

5. Incorrect Address

Please make sure your shipping address and contact details are correct before placing your order. The Cute Bar cannot be held responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.

6. Delivery Issues

If your order appears delayed, stuck in transit, or shows as delivered but you have not received it, please contact us and we'll help you coordinate with the courier.

For damaged or incorrect products, please refer to our Refund & Replacement Policy.

Contact Us

For shipping-related questions or urgent orders, please contact us through our Instagram or email listed on the website.

The Cute Bar 🎀
Little things that hold big feelings.